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Host Reference Number Not Being Send In Notification for Own Account Transfer (Doc ID 2731695.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Alert Maintenance || Host reference number not sending to customer for Own account Transfer Notification


EXPECTED BEHAVIOR
-----------------------
Reference number should be sent to the customer initiating the transaction via EMAIL, SMS, PUSH NOTIFICATION, SECURE MAILBOX

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to OBDX application as a Retail user
2. Go to Toggle menu >Payments >Transfer Money -> My accounts
3. Input all mandatory details.
4. Click on Pay
5. Click on CONFIRM

6.Verify Email and SMS Alert received.

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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