Error "Record Not Found" Is Observed on User Sign up Post Self Registration
(Doc ID 2732508.1)
Last updated on NOVEMBER 30, 2020
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]Information in this document applies to any platform.
Symptoms
When attempting to sign up after completing the self-registration,
the following error occurs.
ERROR
-----------------------
1. Record not found
2. The record was not found for [REGISTRATIONID=undefined]
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to OBDX login page.
2. Click over toggle menu -> Register
3. Fill the form and click Save.
4. Click on the URL received after completing self-registration-->Enter User Name, password and click Sign up
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |