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E-Receipt and the Payment Status Inquiry Screen Has Missing and Blank Fields (Doc ID 2732673.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
On "Payment Status Inquiry" screen, when accessing the information of a single transactions, there are missing information
like Account number, Bank or Payment Details.

On the response that we are getting from CommonSingleTxnQueryService WS, we can see that these information are coming,
but are not mapped on the screen.

EXPECTED BEHAVIOR
-----------------------
"Payment Status Inquiry" screen should contain account number and payment details info in it.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as corporate user
2. Goto Inquiries > Payment status inquiry
3. Enter Search criteria
4. Account number and payment details fields are missing on "Payment Status Inquiry" screen


Cause

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In this Document
Symptoms
Cause
Solution
References


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