Account Activity View Issue for Specific Customer's Data
(Doc ID 2732720.1)
Last updated on OCTOBER 21, 2021
Applies to:
Oracle FLEXCUBE Direct Banking - Version DB 12.0.2 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Specific Customer is not able to see Account Activity with "Specific Period"
EXPECTED BEHAVIOR
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Account Activity must be shown with "Specific Period" as per Host Response.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to FCDB Corporate/Retail User
2. Go to "Accounts"
3. Select "Account Activity"
4. Choose "Specific Period", "Both Debit and Credit" with specific "Date-Range"
5. No Account Activity record appears.
BUSINESS IMPACT
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The issue has the following business impact:
1. Only a Specific Customer is impacted with reported issue.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |