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Account Activity View Issue for Specific Customer's Data (Doc ID 2732720.1)

Last updated on NOVEMBER 30, 2020

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Specific Customer is not able to see Account Activity with "Specific Period"

EXPECTED BEHAVIOR
-----------------------
Account Activity must be shown with "Specific Period" as per Host Response.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to FCDB Corporate/Retail User
2. Go to "Accounts"
3. Select "Account Activity"
4. Choose "Specific Period", "Both Debit and Credit" with specific "Date-Range"
5. No Account Activity record appears.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

1. Only a Specific Customer is impacted with reported issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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