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Account Class transfer fails with Unhandled exception ST-OTHR-001 in STDACTFR Screen (Doc ID 2733121.1)

Last updated on JUNE 21, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to save Account class transfer for a Savings Account,
the following error occurs.

ERROR
-----------------------
ST-OTHR-001 Unhandled Exception
ST-SAVE-004 Failed to save the record

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch the screen of Account class transfer STDACTFR
2. Input the account for which account class needs to be changed and also input the new account class
3. Save and authorize the maintenance and verify if successful

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do change of account class for a Savings Account impacting customer requirement

Cause

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In this Document
Symptoms
Cause
Solution
References


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