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PC : Not able to Delete a System generated Contract which is in Credit Exception (Doc ID 2734783.1)

Last updated on APRIL 19, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.3 version, Production Support

User created a periodic instruction (PCDINSTM) for a SEPA payment and on the date of execution, System created a PC contract and put it in CE (Credit
Exception) as customer had insufficient funds.

Following problems faced:

1) User is not able to Re-assign this Contract to another User as there is no such screen available for PC. MAKER/CHECKER is SYSTEM.

2) User is allowed to put this contract on HOLD from Credit Exception, but Maker/Checker is not getting updated.

3) Due to issue in point (2), User is also not Allowed to DELETE this contract and is getting error (CS-NAV-032).

So contract is on HOLD and user cannot take any action on it.


ERROR
-----------------------
1) CS-NAV-032 : Only the maker can delete this record


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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