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Adverse Action Reasons not updated For Manual Decision. (Doc ID 2735596.1)

Last updated on DECEMBER 10, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

During auto decision, Adverse action reasons are updated in the table Applications.Decisions . But processing manual decision, adverse action reasons are not updated. Not able to send letter to customers for manual decision

EXPECTED BEHAVIOR
-----------------------

system should behave the same way to update adverse action reasons whether it is auto decision or manual decision.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users not able to send letter to customers with decision results. Impact on loan processing

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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