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Error - ''This page can't load Google Maps correctly" Is Observed When Application Is Loading the Branch/ATM Locator Screen (Doc ID 2735842.1)

Last updated on DECEMBER 17, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

In OBDX, the ATM/Branch Locator is not working on click of the link 'Show nearest ATM / Branches' under 'ATM / Branch Locator' screen.

Below error is observed on screen
-----------------------------------------
This page can't load Google Maps correctly.

 

EXPECTED BEHAVIOR
-----------------------
On click of the 'Show nearest ATM / Branches' under 'ATM / Branch Locator' screen, nearest ATM/Branch locations should be displayed on the map.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to 'ATM / Branch Locator' screen
2. Keep the ATM option selected in the drop down
3. Click on 'Show nearest ATM / Branches'

Cause

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In this Document
Symptoms
Cause
Solution
References


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