My Oracle Support Banner

User Not Able to Amend Account No (IBAN) For An Existing SEPA Payee (Doc ID 2735849.1)

Last updated on JANUARY 18, 2022

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When user tried amending a character which was missing in the IBAN of existing SEPA payee then users are not allowed to save the record as it say invalid account.

ERROR
-----------------------
Invalid account

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail/corporate user
2. Go to payments --> manage payee
3. Click on 3 dots to view payee --> click on Edit details
4. Try to edit payee account number.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.