Payment Service From FB Messenger Chatbot Does Not Work
(Doc ID 2736000.1)
Last updated on JUNE 16, 2021
Applies to:Oracle Banking Digital Experience - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
Payment Service is not working from FB messenger Chatbot
When user tries to initiate the Payment service from chatbot , its giving the error on screen.
Oops I'm encountering a spot of trouble. Please try again later...
The issue can be reproduced at will with the following steps:
Step 1: Log in into ODA/FB messenger Chatbot
Step 2: Type Money Transfer in the Chat text field. It will ask to enter the mobile number
Step 3: enter the mobile number , It will ask to enter the OTP which has been shared over SMS.
Step 4: After entering OTP , it will load Payee List which is been mapped to that user.
Step 5: After selecting the Payee from displayed list, It will ask to enter the amount .
Step 6: After entering the amount , it will load the Debit/Source account list and display on screen.
Step 7: After selecting the debit account , Issue is occurring.
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