CRR 808 - Issues while applying the CRR Patch 31370053 (Doc ID 2736322.1)

Last updated on MAY 10, 2023

Applies to:

Goal

While installing the patch 31370053, Customer encountered the below error.

[Wed 09/12/2020 07:28:01] [OFS_CRR] [DEBUG] - The DB_Install file :/app/stx/ofccm807/fichome2020.12.09.07.27.52/SQLScripts/DB_Install.xml
[Wed 09/12/2020 07:28:01] [OFS_CRR] [DEBUG] - The DB_Install file Value for First vElements :[[Element: ]]/app/stx/ofccm807/fichome2020.12.09.07.27.52/SQLScripts/DB_Install.xml
[Wed 09/12/2020 07:28:01] [OFS_CRR] [DEBUG] - The DB_Install file Value for First Element :null/app/stx/ofccm807/fichome2020.12.09.07.27.52/SQLScripts/DB_Install.xml
[Wed 09/12/2020 07:28:01] [OFS_CRR] [ WARN] - Exception while firing queries in Oracle
[Wed 09/12/2020 07:28:01] [OFS_CRR] [FATAL] - =====Exception====
java.lang.NullPointerException: null
  at com.iflex.solutions.install.FireQueries.install(FireQueries.java:178) [installer.zip:?]
  at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..) [installer.zip:?]
  at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..) [installer.zip:?]
  at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..) [installer.zip:?]
  at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..) [installer.zip:?]
  at com.zerog.ia.installer.GhostDirectory.install(DashoA10*..) [installer.zip:?]
  at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..) [installer.zip:?]
  at com.zerog.ia.installer.Installer.install(DashoA10*..) [installer.zip:?]
  at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..) [installer.zip:?]
  at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..) [installer.zip:?]
  at com.zerog.ia.installer.Main.main(DashoA10*..) [installer.zip:?]

Solution

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