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Error When Uploading The Photo For Payee In Iphone (Doc ID 2736678.1)

Last updated on DECEMBER 14, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

When attempting to upload jpg/png photo for payee,
the following error occurs.

ERROR
-----------------------
The error message display on the top of the application like 'Unsupported file type'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into the OBDX application.
2. Go to Payments > Setup > Manage Payees
3. Click on Add New Payee > Bank Account Payee
4. Fill in all details and upload jpg/png photo
5. Click on add

Cause

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In this Document
Symptoms
Cause
Solution
References


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