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Concurrent User Access in Internet Banking & Mobile Banking (Doc ID 2738284.1)

Last updated on OCTOBER 21, 2021

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
If one Customer logs-in to FCDB Mobile Application and without proper Logout he logs-in to FCDB Mobile Application then System is not generating any Warning/Message.

EXPECTED BEHAVIOR
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If one Customer logs-in to FCDB Mobile Application and without proper Logout he logs-in to FCDB Mobile Application then System must generate a Warning/Message to Login after sometime.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to FCDB Mobile Application with IDCHANNELUSER
2. Now Login to FCDB Corporate/Retail Application with the same IDCHANNELUSER
3. FCDB allows to login without any alert like "Last session was not terminated correctly or currently active, please try after some time."

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

1. Customer must be aware of active sessions that he has not yet terminated intentionally or unconsciously.

Cause

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In this Document
Symptoms
Cause
Solution
References


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