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WRONG LINE CODE UTILIZED IN LOAN AS CUSTOMER ID /LIABILITY NUMBER NOT AVAILABLE IN LINKAGE TAB (Doc ID 2738291.1)

Last updated on DECEMBER 19, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms


1. Say both Customer A and Customer B has facilities set-up with line code
XYZ and line serial 1.
2. A loan is booked with customer A as main customer and customer B as a
co-borrower in the parties sub-screen.
3. Now in the linkages tab, please attach line XYZ attached to customer B
4. On save and authorize of the loan, system will utilize whichever customer
number from parties come first in back-end query. It might utilize line code
XYZ for customer A, event though bank had attached line for customer B.
 

Cause

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In this Document
Symptoms
Cause
Solution


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