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While Disabling the alert for TD Account opening , Alert Maintenance Screen Doesnt Show All events Details (Doc ID 2738594.1)

Last updated on JULY 26, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms



When attempting to disable the email alert for opening TD Account
the following error occurs.

ERROR
-----------------------
On screen of the alert maintenance on click of search button 17 options are displayed where as in Event drop-down 16 options are displayed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into application with admin user
2. Navigate to the alert maintenance screen- select module - deposit
3. Check for the options displayed on the search button click and check for the options displayed in the event drop down



Changes

 There are no changes in the environment,product,account and hardware that trigger the problem

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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