KYC task FN_POPULATE_PRCSNG_KYC failing for ORA-01400
(Doc ID 2738731.1)
Last updated on DECEMBER 23, 2020
Applies to:
Oracle Financial Services Know Your Customer - Version 8.0.0 and laterInformation in this document applies to any platform.
Symptoms
KYC Regular Batch fails at Task 'FN_POPULATE_PRCSNG_KYC'.
KYC Regular batch Task 38 FN_POPULATE_PRCSNG_KYC(DT) was failing due to below issue in 'appln_logs_msgs' while inserting records into CUST_ID_DOC_SNAPHSOT
"FN_POPULATE_PRCSNG_KYC failed-ORA-01400: cannot insert NULL into ("OFSAAFCCM"."CUST_ID_DOC_SNAPHSOT"."DOCUMENT_ID")-OFSAAAIINFO_1604076169471_20200923_1"
Background of the issue:
Issue was observed after fixing TASK 9 populate 'CUST_ID_DOC_PRCSNG'.
Earlier task9 was failing due to unique constraint error and we followed below workaround to fix it
1. ALTER TABLE CUST_ID_DOC_PRCSNG ADD DOCUMENT_ID VARCHAR2(20);
2. drop constraint PK_1196;
3. alter table "OFSAAFCCM"."CUST_ID_DOC_PRCSNG" add constraint PK_1196 primary key("CUST_INTRL_ID", "DOC_TYPE_CD", "FIC_MIS_DATE","BATCH_RUN_ID","DOCUMENT_ID") ;
4. Edit the t2t adding the new column.
5. Similarly for CUST_ID_DOC_SNAPHSOT table.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |