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KYC task FN_POPULATE_PRCSNG_KYC failing for ORA-01400 (Doc ID 2738731.1)

Last updated on DECEMBER 23, 2020

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

KYC Regular Batch fails at Task 'FN_POPULATE_PRCSNG_KYC'.

KYC Regular batch Task 38 FN_POPULATE_PRCSNG_KYC(DT) was failing due to below issue in 'appln_logs_msgs' while inserting records into CUST_ID_DOC_SNAPHSOT

"FN_POPULATE_PRCSNG_KYC failed-ORA-01400: cannot insert NULL into ("OFSAAFCCM"."CUST_ID_DOC_SNAPHSOT"."DOCUMENT_ID")-OFSAAAIINFO_1604076169471_20200923_1"

Background of the issue:

Issue was observed after fixing TASK 9 populate 'CUST_ID_DOC_PRCSNG'.

Earlier task9 was failing due to unique constraint error and we followed below workaround to fix it

1. ALTER TABLE CUST_ID_DOC_PRCSNG ADD DOCUMENT_ID VARCHAR2(20);

2. drop constraint PK_1196;

3. alter table "OFSAAFCCM"."CUST_ID_DOC_PRCSNG" add constraint PK_1196 primary key("CUST_INTRL_ID", "DOC_TYPE_CD", "FIC_MIS_DATE","BATCH_RUN_ID","DOCUMENT_ID") ;

4. Edit the t2t adding the new column.

5. Similarly for CUST_ID_DOC_SNAPHSOT table.

 

 



Cause

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In this Document
Symptoms
Cause
Solution


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