"java.lang.OutOfMemoryError: PermGen space" issue in FCDB Manage Server
(Doc ID 2739793.1)
Last updated on OCTOBER 21, 2021
Applies to:
Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 to DB 12.0.3 [Release DB 12]Information in this document applies to any platform.
Symptoms
When attempting to FCDB login on Managed Server 2,
the following error occurs.
ERROR
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"The system has encountered an error while processing the request"
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to FCDB Corporate/Retail Application
2. Error Message received as "The system has encountered an error while processing the request"
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
1. Customer Request for login is not being process on Manage Server.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |