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FT Transaction Failing With EL-FCJ-001 (Doc ID 2740318.1)

Last updated on JANUARY 05, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.0.0.0.0 version, Production Support-SET

It is observed that FT transactions are failing with generic error (EL-FCJ-001) while processing parallel web service requests on the same account.

ERROR
-----------------------
EL-FCJ-001

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Post more than one FT payments for the same account via web Service gateway.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, FT payments are rejected with generic error and bank IT is having to review the debug logs each time before external system can re-process the payment.

Cause

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In this Document
Symptoms
Cause
Solution


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