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Error "Stop/Unblock Cheque Failed" When Trying to Stop or Unblock Cheque (Doc ID 2740455.1)

Last updated on DECEMBER 29, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

When attempting to stop/unblock cheque,
the following error occurs.

ERROR
-----------------------
Stop/Unblock Cheque Failed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. End user can choose the unblock operation and enter the cheque number and initiate a request
2. Verify and Confirm
3. Error as mentioned above is noted

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot stop/unblock cheque.

Changes

No changes done to Hardware / Product or Account causes this Issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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