Error "Stop/Unblock Cheque Failed" When Trying to Stop or Unblock Cheque
(Doc ID 2740455.1)
Last updated on MAY 12, 2022
Applies to:
Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]Information in this document applies to any platform.
Symptoms
When attempting to stop/unblock cheque,
the following error occurs.
ERROR
-----------------------
Stop/Unblock Cheque Failed
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. End user can choose the unblock operation and enter the cheque number and initiate a request
2. Verify and Confirm
3. Error as mentioned above is noted
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot stop/unblock cheque.
Changes
No changes done to Hardware / Product or Account causes this Issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |