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Error "System cannot process the request currently. Please try later." While Trying to View TD Interest Rates (Doc ID 2740456.1)

Last updated on DECEMBER 29, 2020

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

When attempting to view the TD Interest Rates,
the following error occurs.

ERROR
-----------------------
System cannot process the request currently. Please try later.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX Application and Navigate to Open Term Deposit.
2. Click on View Interest Rates
3. Error "System cannot process the request currently. Please try later." is thrown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the Interest Rates for TD.

Changes

No changes done to Environment / Hardware / Account causes this Issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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