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While Showing Transaction Details, The Error Is Appearing In My Approved List Section For Android Device (Doc ID 2740505.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When a corporate user attempting to access Transaction details by selecting the "My Approved list" module in the OBDX Android application
the following error occurs.

ERROR
-----------------------
1. System cannot process the request currently. Please try later.
2. The record was not found for [TXN_ID=undefinded]


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with a corporate user
2. Go to the "My Approved List" section from the Dashboard
3. Select Accounts
4. Select any one Transaction ID
5. The blank screen will appear and an exception popup will display

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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