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Unable To Create Date wise User Creation Report, Status Of The Report After Creation Is Shown As Error. (Doc ID 2740674.1)

Last updated on JANUARY 04, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Unable to create Date wise user creation report, status of the report after creation is shown as error.

EXPECTED BEHAVIOR
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Date wise user creation report should be generated successfully.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Administrator
2. Go to System/ Bank Administrator Dashboard > Toggle menu > Reports > Report Generation
3. Select report name as Date wise user creation report
4. Generate report by selecting report format as PDF, provide party ID, specify the start date and end date
5. Do not select any of the user Type
6. Click on Generate report
7. Go to Administrator Dashboard > Toggle menu > Reports > My Reports > Adhoc
8. Report status shown as error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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