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PDF Generated With Arabic Language Contains '#' Instead Of Arabic Text (Doc ID 2740820.1)

Last updated on JANUARY 05, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In Loans and Finances, the pdf report generated does not contain the actual Arabic characters, but has '#' in place of them.

EXPECTED BEHAVIOR
-----------------------
The Arabic characters should come properly in PDF report.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to OBDX and change the language to Arabic from drop down.
2. From Toggle menu select --> Accounts --> Loans and Finances --> Schedule Inquiry.
3. Click on Download PDF option.
4. The pdf report gets downloaded.


Cause

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In this Document
Symptoms
Cause
Solution
References


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