Why Does Forgot Username And Forgot Password Show OTP Page Even If The User Provides Incorrect Details?
(Doc ID 2742000.1)
Last updated on JANUARY 11, 2021
Applies to:Oracle Banking Digital Experience - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Forgot Username and Forgot Password show OTP page on entering incorrect details.
On entering incorrect details for email and birth date in Forgot Username and Forgot Password transactions it displays OTP page instead of proper error.
Expected behaviour : User should be shown proper error message
Why does the application not give proper error message?
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