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Error "GW-ROUT0003 - No data found for the service, operation and source combination" When Trying to Request for Cheque Book Through Cheque Book Request Transaction (Doc ID 2742289.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

When attempting to request for cheque book from OBDX Application,
the following error occurs.

ERROR
-----------------------
GW-ROUT0003 - No data found for the service, operation and source combination


STEPS
-----------------------

1. Login into OBDX (Oracle Banking Digital Experience) Application and Navigate to Request Cheque Book Option.
2. Fill all the details and submit.
3. Error "GW-ROUT0003 - No data found for the service, operation and source combination" is noted

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot request cheque book.

Changes

No changes done to Hardware / Account or Product causes this Issue

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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