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External Transaction charged against Old Product Instead Of New (Doc ID 2742393.1)

Last updated on JANUARY 10, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.0.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
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A new charge product is created for booking external charges. Account class is delinked from an existing charge product and linked to the new product.

An external transaction (ICDEXTRI) posted after the above maintenance is booked under the old product.

EXPECTED BEHAVIOR
-----------------------
Expectation is to charge the external transactions posted before EOD, using the new product.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Delink an account class from an existing charge product.

2. Create a new charge product and link it to the above account class.

3. Post an external interest & charge transaction into the account.

4. Verify the record populated in ICTB_CHG_VAL table after authorizing the external transaction input.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, charge calculation on external transaction is impacted.

Cause

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In this Document
Symptoms
Cause
Solution


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