Error "Unable to fetch TDProduct Interest Rate" While Trying to View TD Interest Rates in Open Term Deposit Functionality
(Doc ID 2742915.1)
Last updated on JANUARY 10, 2021
Applies to:
Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]Information in this document applies to any platform.
Symptoms
When attempting to view TD Interest Rates,
the following error occurs.
ERROR
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Unable to fetch TDProduct Interest Rate
STEPS
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1. Login into OBDX Application as a Corporate User
2. Open the New Deposit transaction. And select the Deposit product from drop down.
3. Click on the View interest rates link. FCUBS returns failure response
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the Interest Rates.
Changes
No changes done to the environment / account or hardware causes this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |