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Authorization of Savings Account fails with "No Records Selected" in STDCUSAC Screen (Doc ID 2743757.1)

Last updated on JANUARY 21, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to save and authorize a Savings Account
the following error occurs.

ERROR
-----------------------
No Records Selected
Response in Empty

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query an active Savings account
2. Unlock and perform modification
3. Save and Authorize the modification

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform modification of an existing CASA impacting customer requirement

Cause

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In this Document
Symptoms
Cause
Solution
References


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