My Oracle Support Banner

Credit (Cr) Transactions Displayed As Debit (Dr) Transactions In CASA Account Statement Downloaded (Doc ID 2744830.1)

Last updated on JANUARY 24, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Credit (Cr) Transactions displayed as Debit (Dr) transactions in CASA account statement downloaded

EXPECTED BEHAVIOR
-----------------------
Both Credit (Cr) and Debit (Dr) transactions should be displayed correctly in downloaded statement.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to obdx application as retail/corporate user
2. Click on toggle menu and navigate to account->current and savings->view statement
3. Click on view statement transaction and download pdf statement

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.