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ECM Manual Case Change Risk Score (Doc ID 2745667.1)

Last updated on JANUARY 27, 2021

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

On ECM 8.0.7.1.0v

ECM Manual case Change risk score is not working.

Steps to simulate:

1. Login as ECM supervisor.

2. Navigate to case 'search screen' and open any KYC cases.

3. Click on edit.

4. Modify risk score and save.

Actual: Save is not working.

 

Cause

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In this Document
Symptoms
Cause
Solution


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