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For Cheque Status Inquiry, "Informative" Message Is Displayed As "Error" Message. (Doc ID 2747220.1)

Last updated on JANUARY 27, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

For "Cheque Status Inquiry", when no records found for search criteria, instead of information message, error message is displayed.

ERROR
-----------------------
ERROR No record found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with retail user.
2. Navigate to "Accounts >Current & Savings > Cheque status inquiry."
3. Enter search criteria for which results are not found.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, instead of informative, error message is displayed to user.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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