For Cheque Status Inquiry, "Informative" Message Is Displayed As "Error" Message. (Doc ID 2747220.1)

Last updated on JANUARY 27, 2021

Applies to:

Symptoms

For "Cheque Status Inquiry", when no records found for search criteria, instead of information message, error message is displayed.

ERROR
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ERROR No record found

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX with retail user.
2. Navigate to "Accounts >Current & Savings > Cheque status inquiry."
3. Enter search criteria for which results are not found.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, instead of informative, error message is displayed to user.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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