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Mark EOD fails for all branches with error "Some error occured in End Of Day. Process not completed." (Doc ID 2747227.1)

Last updated on JUNE 21, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

During execution of EOD, Mark EOD stage fails with following error .

ERROR
-----------------------
Unhandled exception
ORA-01476: divisor is equal to zero

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new Contingent GL
2. Execute EOD and verify if it is successful

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, End of day cannot be completed successfully

Changes

 A New Contingent GL was created on same day

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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