For First Time Login Mobile User, After Entering Invalid Password the Password Policy Screen Doesn't Close Until User Clicks On Empty Space. (Doc ID 2747582.1)

Last updated on JANUARY 28, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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First time login - Invalid password entered in "Password Change" unable to view close option until click on empty space.

EXPECTED BEHAVIOR
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First time login - Invalid password entered in "Password Change" should have close icon to close password policy.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX.
2. Click on "Change Password" link
3. Enter invalid password.

PS:- Please check in mobile view.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, user not able to view password policy until clicks on empty space.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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