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Loan Schedule Inquiry Page Shows Incorrect Details For Date And Amount (Doc ID 2747614.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When Corporate User lands on Schedule Inquiry Page, upon changing the date range - the first installment and last installment date changes which is correct.
However, the no of installments do not change. Also AMOUNT_PAID_TILL_DATE field is fetching total disbursed amount.

EXPECTED BEHAVIOR
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When the date range changes, then all the details should reflect correctly on the left side. As per User Manual - AMOUNT_PAID_TILL_DATE should be the "Total Amount repaid till date for the loan account".

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as a Corporate User having loan accounts in OBDX Application
2. Check the details first by putting a date range - all details look fine.
3. Now change the date range - the first installment and last installment date changes which is correct
  but the no of installments do not change.
4. Also AMOUNT_PAID_TILL_DATE field is fetching total disbursed amount.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users see incorrect picture of their loan details on the screen.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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