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Corporate Approver Is Not Able To Approve Transaction In Case Of Transaction Is In Grace Period. (Doc ID 2747615.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
----------------------
When Approver tries to Approve the transactions which are in grace period, no action is initiated on click of Approve button.
However Reject button works properly.

EXPECTED BEHAVIOR
--------------------------
Approve button should actually approve the transactions successfully, when the same is clicked.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as a Maker in OBDX Application and Initiate Transactions.
2. Make sure the Corporate customer has grace period
3. Authorize the transactions by clicking on Approve button from Approver's screen after the value date such the transaction is within grace period.
4. No action is noted. However, Reject button works.
5. The Approve button works if the transaction is authorized before or on the value date.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot authorize transactions in grace period.

Changes

 No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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