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Error: PDF generation failed, When Trying to Open Downloaded e-Receipt for Fund Transfer (Doc ID 2747626.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Banking Digital Experience - Version to [Release 20]
Information in this document applies to any platform.


Downloaded e-Receipt PDF file does not open and gives error

PDF generation failed

The issue can be reproduced at will with the following steps:
1. On the Dashboard scroll to My Approved List and click on Payments -> [Reference No]
2. On the Fund Transfer Detail screen top right corner click on e-Reciept link to download the pdf
3. After download of the e-Receipt, open the downloaded pdf file
4. The pdf file does not open and gives the error


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