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'System Cannot Process This Request' Error Occurs, When User Tries To Create New Biller in Admin Biller Category Maintenance. (Doc ID 2748040.1)

Last updated on FEBRUARY 05, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to save biller details in biller category maintenance screen,
the following error occurs.

ERROR
-----------------------
System cannot process request currently. Please try later .
Unable to process request.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX application as admin user.
2. Click on toggle menu and navigate to payments-->Biller category maintenance.
3. Click on add new category.
4 Enter name, upload photo and click on save.
5.System cannot process request currently. Please try later error occurred.

Cause

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In this Document
Symptoms
Cause
Solution
References


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