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Network Details for a Create and Update Domestic Payee Are Not Available on the Approver's Dashboard under Payee and Biller list. (Doc ID 2748911.1)

Last updated on FEBRUARY 04, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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While creating or updating domestic payee the the details like network type, BIC code are not shown on approver's dashboard under - 'Pending for Approvals' -> 'Payee and Biller' , 'My Approved List' -> 'Payee and Biller' and 'Activity Log' screen. Due to this, approver can not identify the network type for a domestic payee from the dashboard itself.

For example if a domestic payee is created for different networks say IMPS, NEFT then on dashboard ('Pending for Approvals' -> 'Payee and Biller') both records will be same (except reference number) and approver has to check the records individually to identify the network for a particular payee.

EXPECTED BEHAVIOR
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Details like network type, BIC code should be shown on on the dashboard under 'Pending for Approvals' -> 'Payee and Biller' , 'My Approved List' -> 'Payee and Biller' and 'Activity Log' screens. Approver should be able to identify the network type for a domestic payee from the dashboard itself.

STEPS
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1. Login to OBDX application as maker user.
2. Navigate to Toggle menu> Payments > Setups > Manage Payees -> Create/Update domestic payee.
3. Login to OBDX application as checker user.
4. Navigate to dashboard under - 'Pending for Approvals' -> 'Payee and Biller'.
5. Observe that Labels/Vlues like 'Network Type' and 'BIC Code' are not available.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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