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KYC Batch Got Stuck with Ongoing status (Doc ID 2749103.1)

Last updated on FEBRUARY 05, 2021

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.0 and higher version, MICC Transfer to TSC

ACTUAL BEHAVIOR

KYC batch got stuck on Task 25 and 26 with ongoing status on Production Environment. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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