My Oracle Support Banner

KYC Batch Got Stuck with Ongoing status (Doc ID 2749103.1)

Last updated on NOVEMBER 28, 2022

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.0 and higher version, MICC Transfer to TSC

ACTUAL BEHAVIOR

KYC batch got stuck on Task 25 and 26 with ongoing status on Production Environment. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.