OBDx Login Not Possible Post Java Update (Doc ID 2749243.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Symptoms

When attempting to login in obdx application, user is unable to login
the following error in observed in Weblogic Admin Server logs.

ERROR
-----------------------
<Error> <WebLogicServer><[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <9083e955-7923-4d54-926f-a6ae3671a9e6-00000083> <1612263174981> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000337> <[STUCK] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "665" seconds working on the request "Http Request Information: weblogic.servlet.internal.ServletRequestImpl@3e90f0ea[POST /digx/failedlogin.jsp]

", which is more than the configured time (StuckThreadMaxTime) of "600" seconds in "server-failure-trigger". Stack trace:

java.io.FileInputStream.readBytes(Native Method)

java.io.FileInputStream.read(FileInputStream.java:255)

sun.security.provider.NativePRNG$RandomIO.readFully(NativePRNG.java:424)

sun.security.provider.NativePRNG$RandomIO.ensureBufferValid(NativePRNG.java:526)

sun.security.provider.NativePRNG$RandomIO.implNextBytes(NativePRNG.java:545)

sun.security.provider.NativePRNG$RandomIO.access$400(NativePRNG.java:331)

sun.security.provider.NativePRNG$Blocking.engineNextBytes(NativePRNG.java:268)

java.security.SecureRandom.nextBytes(SecureRandom.java:478)

com.sun.crypto.provider.AESKeyGenerator.engineGenerateKey(AESKeyGenerator.java:113)

javax.crypto.KeyGenerator.generateKey(KeyGenerator.java:546)

com.ofss.digx.infra.crypto.impl.aes.AESCryptographyProvider.generateRandomSecretKey(AESCryptographyProvider.java:144)

com.ofss.digx.appx.servlet.listener.HttpSessionNonceListener.sessionCreated(HttpSessionNonceListener.java:61)

weblogic.servlet.internal.EventsManager.notifySessionCreatedEvent(EventsManager.java:321)

weblogic.servlet.internal.EventsManager.notifySessionLifetimeEvent(EventsManager.java:343)

weblogic.servlet.internal.session.ReplicatedSessionData.initialize(ReplicatedSessionData.java:116)

weblogic.servlet.internal.session.ReplicatedSessionContext.createReplicatedSessionData(ReplicatedSessionContext.java:313)

weblogic.servlet.internal.session.ReplicatedSessionContext.getNewSession(ReplicatedSessionContext.java:303)

weblogic.servlet.internal.ServletRequestImpl$SessionHelper.getNewSession(ServletRequestImpl.java:3463)

weblogic.servlet.internal.ServletRequestImpl$SessionHelper._getSessionInternal(ServletRequestImpl.java:2923)

weblogic.servlet.internal.ServletRequestImpl$SessionHelper.getSessionInternal(ServletRequestImpl.java:2883)

weblogic.servlet.internal.ServletRequestImpl$SessionHelper.getSession(ServletRequestImpl.java:2873)

weblogic.servlet.internal.ServletRequestImpl.getSession(ServletRequestImpl.java:1527)

jsp_servlet.__failedlogin._jspService(__failedlogin.java:74)

weblogic.servlet.jsp.JspBase.service(JspBase.java:35)

weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)

weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)

weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)

weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:350)

weblogic.servlet.internal.ServletStubImpl.onAddToMapException(ServletStubImpl.java:489)

weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:376)

weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)

weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)

oracle.security.jps.ee.http.JpsAbsFilter$3.run(JpsAbsFilter.java:172)

java.security.AccessController.doPrivileged(Native Method)

oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)

oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:650)

oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:110)

oracle.security.jps.ee.http.JpsAbsFilter.doFilterInternal(JpsAbsFilter.java:273)

oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:147)

oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:94)

weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)

weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:631)

weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:287)

weblogic.servlet.internal.ForwardAction.run(ForwardAction.java:22)

weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:328)

weblogic.security.service.SecurityManager.runAsForUserCode(SecurityManager.java:197)

weblogic.servlet.provider.WlsSecurityProvider.runAsForUserCode(WlsSecurityProvider.java:203)

weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:71)

weblogic.servlet.security.internal.FormSecurityModule.sendErrorPage(FormSecurityModule.java:472)

weblogic.servlet.security.internal.FormSecurityModule.sendError(FormSecurityModule.java:459)

weblogic.servlet.security.internal.FormSecurityModule.processJSecurityCheck(FormSecurityModule.java:273)

weblogic.servlet.security.internal.FormSecurityModule.checkUserPerm(FormSecurityModule.java:198)

weblogic.servlet.security.internal.FormSecurityModule.checkAccess(FormSecurityModule.java:96)

weblogic.servlet.security.internal.ChainedSecurityModule.checkAccess(ChainedSecurityModule.java:69)

weblogic.servlet.security.internal.SecurityModule.isAuthorized(SecurityModule.java:731)

weblogic.servlet.security.internal.WebAppSecurity.checkAccess(

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with Admin/retail/corporate
2. login page post entering credentials will be stuck and will not login or return failure message


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to login in obdx system

Changes

 JDK update jdk1.8.0_172 was performed.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.