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Downloading TD Statement Not Working In OBDX 19.2.0.3.0 Android Application (Doc ID 2749289.1)

Last updated on FEBRUARY 03, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Users download the Term Deposits statement on the device, downloaded message shows but actually the file not saved in the download folder.

EXPECTED BEHAVIOR
-----------------------
TD statement should be present in the downloaded folder of the device after downloading from the OBDX application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into the OBDX application.
2. Click on the Account menu.
3. Then click on the Term Deposits.
4. Click on View statement.
5. Click on the download button.

Cause

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In this Document
Symptoms
Cause
Solution
References


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