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ERROR - 'Access Denied. You are not authorised to perform this transaction on specified account...' While Viewing Upcoming Payments Inquiry Screen (Doc ID 2750005.1)

Last updated on FEBRUARY 05, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

When attempting to view Upcoming Payments on the Upcoming Payments Inquiry screen,
the following error occurs.

ERROR
-----------------------
'Access Denied. You are not authorised to perform this transaction on specified account. Please contact bank administrator'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with Corporate User.
2. Navigate to Toggle menu > Payments > Inquiries > Upcoming Payments Inquiry screen.
3. Above mentioned error is encountered.

Cause

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In this Document
Symptoms
Cause
Solution
References


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