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For Joint Accounts , OBDX Takes Primary Customer As Sole Owner (SOW) Mode of operation (Doc ID 2750915.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 18.3.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
In OBDX - while opening the joint account the joint user has the JOO mode of operation and first user has SOW mode of operation

EXPECTED BEHAVIOR
-----------------------
When open and Joint account the both users should have JOO mode of operation

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into application
2. Navigate to open the joint account
3. Check for mode of operation of first user and joint user


Changes

 There are no changes in the environment, product, account and hardware that trigger the problem

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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