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OBDX Android Mobile Application Problem With ApiException With The Status Code:7 And Message:7 (Doc ID 2751313.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
OBDX Android Mobile application problem

OBDX Android Mobile application is stopping every day for many hours then it works without and process or change from their side.

Notes:
1- ​The error that they got is there's an problem in internet connection but they can open OBDX in web browser in same mobile in the same time that Android problem appears.
2. The problem doesn't appear either in Web or IOS.

Cause

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In this Document
Symptoms
Cause
Solution


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