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Corporate Transaction Auto Approved Alert Is Sent To Wrong User (Retail) (Doc ID 2751432.1)

Last updated on APRIL 26, 2021

Applies to:

Oracle Banking Digital Experience - Version to [Release 18]
Information in this document applies to any platform.




System has sent an "Transaction Auto Arppoved" alert, to different user

The payment transactions were initiated by a user, but the alerts have been sent to different clients with the same name The initiator is corporate user and receiver is retail user. This happened when Corporate User ID  matches with First Name of another retail User.

Scenario Step


1) Create 2 users : One corporate user and retail user with below details

Retail User :  

First Name : LOGINID1

Log-in User ID : LoginIDUser1

Email ID :


Corporate User :

First Name : FirstName

Log-in User ID : loginid1

Email ID :


2) Email address should be different for all users.

3) Create Internal Payee transaction using Corporate user.

4) Observe the TRANSACTION_AUTO_APPROVED sent to retail user mail ID , this is intermittent issue and multiple attempts would be required to reproduce same.




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