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Originated ACH Return View Screen PYDORTVW Access :Function Rights Not Available (Doc ID 2751942.1)

Last updated on FEBRUARY 21, 2021

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

When attempting to Originated ACH Return,
the following error occurs.

ERROR
-----------------------
Issue 1
 The system should allow user to access Originated ACH Return View screen
Issue 2
 When user launch ACH Return screen directly with Function ID PYDORTVW, getting error 'Record not found for Return Reference - undefined'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 1. Query Cancelled IACH transaction View Originated ACH Credit Transfer
 2. Click on R Transaction tab and click View R Transactions button
 3. System gives an error 'Function rights not available'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do ACH return.

Cause

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In this Document
Symptoms
Cause
Solution
References


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