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Incorrect Loan Arrears Shown On Loan And Finance Details Page (Doc ID 2751991.1)

Last updated on FEBRUARY 25, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

Showing incorrect loan arrears on Loan and Finance details screen even after overdue amount is paid.


EXPECTED BEHAVIOR
-----------------------
Arrears should reflect correctly in OBDx application if overdue amount has paid. 

STEPS
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The issue can be reproduced at will with the following steps:
 
1. Pay Arrears/Overdue full amount.
1. log in to OBDX user.
2. Accounts -> Loans and Finances -> Overview
3. Check the Principle Arrears.

Cause

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In this Document
Symptoms
Cause
Solution
References


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