Alert assignment issue: alerts not assigned to the default user
(Doc ID 2752861.1)
Last updated on FEBRUARY 21, 2021
Applies to:Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.
On : 8.0 version,
Problem in the assignation of the alerts
After running the alert assignment, all alerts arecnot assigned to the default user. Therefore not alerts showed in the UI .
Alert assignment log has below log.
2021-02-09 06:02:10,687 [main] DEBUG - AlertAssignment - Message 10200: Assigning default owner
2021-02-09 06:02:10,687 [main] WARN - AlertAssignment - Message 39111: Inactive user
2021-02-09 06:02:10,687 [main] WARN - AlertAssignment - Message 39107: Default owner 10011 is not allowed to own Alert 2547496. Owner must be manually assigned in order to access.
2021-02-09 06:02:10,687 [main] DEBUG - AlertAssignment - Message 10200: Processing new object
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