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KYC:804: Inconsistent Priority Code In Case Management UI (Doc ID 2753849.1)

Last updated on FEBRUARY 23, 2021

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Priority number of case is inconsistent in Case management UI. It is in both numeric and text.
List of values are high, medium, low,3 2 and 1. Ideally, it should be high, medium or low.

 

Steps to Replicate:

1. Login to KYC application
2. Navigate to "KYC assessments and cases"
3. Click on KYC cases and go to 'case list'
4. Page 1 looks fine---> priority number column shows "High, medium, low"
5. Now, select pagination option from down arrow and select records more than 50

Actual: few records shows in text and few in numbers

Expected: All records should show in text format.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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