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creating a work order.Selecting from Work Order Type drop down. System fails with error: Unexpected exception caught: java.lang.NullPointerException, msg=null (Doc ID 2754838.1)

Last updated on MARCH 02, 2021

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to Create Work Order for Unsecured Loans. when creating a work order and selecting from Work Order Type drop down. system fails with error


ERROR
-----------------------
 Error: Unexpected exception caught: java.lang.NullPointerException, msg=null.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a work order with out collateral.
2. Search for the account in work order drop down.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, customer not able to create a work order for accounts without collateral.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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